Cancellation and Refund Policies
At Skysketch Villa, we understand that plans may change, and we aim to provide flexibility to our guests. Please review our refund policy carefully before making a reservation.
Cancellation and Refund Terms:
- Refund Eligibility: Guests may request a refund of their reservation amount if the cancellation request is made at least one week before the scheduled check-in date.
- Refund Amount: If the cancellation request is made one week before the check-in date, we will refund the full reservation amount to the original payment method.
- Cancellation Fee: For cancellations made on the check-in date or within one week before the scheduled check-in date, the full reservation amount will be considered a cancellation fee and will not be refunded.
How to Request a Refund:
- To request a refund, please contact us via phone at least one week before your scheduled check-in date.
- Please provide your reservation details and the reason for cancellation when submitting your refund request.
Processing Time:
- Refunds will be processed within 3 business days from the date of cancellation request approval.
- Please note that it may take additional time for the refunded amount to reflect in your account, depending on your financial institution’s processing time.
Contact Us:
If you have any questions or concerns about our refund policy, please contact us at:
Skysketch Villa
W2/2119, Payasakadai, Attuvampaaty, Kodaikanal, 624101
Phone: +91-744 847 7009
Email: care@skysketch.in
Last Updated: 8/11/2022